FAQ
Have Questions?
We’ve Got Answers
We know that investing in windows and doors is a big decision. Whether you’re wondering about installation, materials, or the process itself, we’re here to help. Below are some of the most common questions we hear from homeowners.
Frequently Asked Questions
General
What areas do you serve?
We proudly serve Metro Detroit, including Macomb, Oakland, and St. Clair Counties, as well as northern Wayne County—particularly Grosse Pointe and historic neighborhoods in Detroit.
Do you offer both replacement and new construction windows and doors?
Yes! We work with homeowners on both replacement projects and new builds. Whether you’re upgrading an older home or designing something new, we have product options and installation experience to support your needs. Lear more about the windows and doors we offer
Do you use subcontractors?
No. All installations are completed by our trained, in-house team. That means you can count on consistent quality, clean job sites, and professionals who treat your home with care.
What materials do you offer?
No. All installations are completed by our trained, in-house team. That means you can count on consistent quality, clean job sites, and professionals who treat your home with care.
What brands do you work with?
We partner with top manufacturers like Pella, Andersen, ProVia, MI Windows, MMI Door, and Therma-Tru. We’ve carefully selected these brands for their quality, performance, and long-term value. Learn more about the brands we offer
How long does the process take?
Project timelines vary based on product selection and seasonality. After your consultation, we’ll provide a clear timeline so you know what to expect from order to installation. Learn more about our process
Are your products energy efficient?
Yes—many of our window and door products are ENERGY STAR® certified. We’ll help you select options that improve your home’s energy efficiency and comfort.
Do you offer warranties?
Yes. Product warranties vary by manufacturer, and our team can walk you through what’s covered for your specific selections. We also stand behind our installation work to ensure your satisfaction.
Can I see product options before I buy?
Absolutely. You can browse examples in our Inspiration Gallery, visit our showroom, or schedule a consultation with our team. We’re here to help you visualize what’s right for your space.
How do I get started?
It all starts with a conversation. You can request a quote, visit our showroom, or give us a call to set up a consultation that works with your schedule.
Windows
How do you know when it’s time to replace windows?
Common signs include drafts, difficulty opening or closing, visible damage, condensation between panes, or rising energy bills. If you’re unsure, we can inspect your current windows and recommend the right course of action.
What are the different types of windows?
We offer a full range of window styles, including double-hung, casement, slider, bay, bow, picture, awning, and custom windows. Our team can help you choose the right option based on your home’s style and your ventilation or lighting needs. Learn more about our window products
What materials are your windows made of?
Our windows are available in vinyl, wood, and fiberglass, each offering different benefits in terms of maintenance, durability, and appearance. We’ll help you find the best material for your budget and lifestyle.
Can I replace my windows one at a time or do I need to do them all at once?
You can absolutely replace windows in phases. Whether you’re replacing one window or all of them, we’ll work with you to prioritize based on your goals, budget, or problem areas.
What’s the difference between double-hung and single-hung windows?
Double-hung windows have two operable sashes that open from both the top and bottom, while single-hung windows have a fixed upper sash and a lower sash that opens. Double-hung windows are easier to clean and offer more ventilation options.
Do you offer custom window sizes or shapes?
Yes! We offer custom-built windows for unique openings, specialty shapes, or specific architectural styles. Just let us know what you’re envisioning—we can help bring it to life.
Doors
What types of doors do you install?
We offer a wide range of entry doors, sliding patio doors, French (hinged) doors, multi-slide doors, bifold doors, and storm doors. Whether you’re focused on curb appeal, indoor-outdoor living, or added security, we’ll help you find the right fit. Learn more about the doors we offer
What materials are available for entry doors?
Our entry doors are available in fiberglass, wood, and steel. Each material has its benefits—fiberglass is durable and low maintenance, wood offers classic beauty, and steel provides exceptional strength and security.
Can I customize the glass, color, or hardware on my door?
Absolutely. We offer a wide variety of decorative glass, finish colors, hardware options, and sidelights so you can personalize your door to match your home’s style.
What’s the difference between a sliding patio door and a French patio door?
Sliding doors open by gliding horizontally along a track, making them ideal for tighter spaces. French (hinged) doors swing open from the center, offering a more traditional, elegant look with a wider opening.
Is glass in a front door safe?
Getting a front door with glass in it doesn’t necessarily make your house more at risk than it was before. Remember, many people live in houses full of windows and glass patio doors. If privacy is a concern, you can choose a front door with less glass, obscure glass or between-the-glass blinds.
What is a pre-hung front door?
A pre-hung front door means that the panel, or the swinging part of your door, is already hung in a frame. When you buy a pre-hung door to replace your old one, the existing door, frame and trim must be removed before replacing it with a new pre-hung front door. Exterior pre-hung doors can also be used on new construction builds.
Better Views Start With Better Windows
From classic double-hung to space-enhancing bay and bow, we offer a full range of replacement and new construction windows in wood, vinyl, and fiberglass. See what’s possible—and what’s right for your home.
Start with a Personalized Quote
Not sure where to start? Let our team of experts help guide you.
